Glam Garlands requires a $75 retainer and least 2 weeks notice in order to book an event date. Retainers are non-refundable for events cancelled within 2 weeks of the event date. This is because once your event date is reserved we will begin purchasing materials needed for your unique design. The retainer helps cover this cost in the event of cancellation. We understand things happen and will work with you to reschedule or apply the retainer to your next event.
Upon consultation Glam Garlands will email you a quote that includes the total cost and a visual rendering of the design. A considerable amount of planning, preparation, and skill goes into creating your balloon display. Each design is unique and is specially created for your event. We use high quality balloons from trusted suppliers. This quote encompasses the cost of material, time, and additional services as agreed upon. Design complexity and scope will impact the overall cost. If additional requests are made after the quote, including during onsite installation, then it is the sole discretion of Glam Garlands to amend this invoice and/or invoice for the additional expense(s). This will not take place without communication with you as the customer. In addition, all materials used for the design are owned by Glam Garlands. Customer may be liable for damage to or loss of any equipment owned by Glam Garlands.
Glam Garlands can accept payment via cash, Square, Venmo, Cashapp, Applepay, or Zelle. W9 forms and receipts can be provided upon request.